Reference

What You Agree To When You Use batik168

These terms set out the rules that apply to your account, your deposits via DANA, OVO, or GoPay, and how we handle everything from account access to dispute resolution. Read them once — they cover the ground that matters before you jump in.

Account eligibility applies where local law permitsDANA, OVO, GoPay wallet use coveredOne account per person, strictly enforcedAmendments notified via account or emailIndonesia access subject to local law
batik168 What You Agree To When You Use batik168
HOW WE HANDLE THIS

Account Security and Your Data Under These Terms

These terms connect directly to how we protect your account and handle your data. Knowing the specific practices helps you understand what we commit to and what you control.

Wallet Verification

Before your first withdrawal, we verify that your DANA, OVO, or GoPay wallet name matches your registered account name. This step protects your funds from misdirected transfers.

Account Data Retention

We retain your account data for as long as your account is active and for the period required under applicable law. You may request a copy of your data through live chat or email support.

Session Security

Each login session uses OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will suspend the session.

Terms Change Notification

When we update these terms, a notification appears in your account dashboard on next login. You can also request the current version in full by contacting support via email.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you believe your account has been actioned incorrectly, reach out directly. Our support team handles account disputes, wallet clarification, and terms queries through the channels below. Response times vary; complex account investigations take longer than general enquiries.

Team online

Live Chat

Open live chat from any page on batik168. Use this for quick account questions, wallet deposit status, or terms clarifications during supported hours.

Email Support

Send detailed terms disputes or account review requests to our support email. Attach your account ID and the transaction reference for faster resolution.

Account Help Centre

Log into your account and open the Help section for self-service answers on deposit rules, withdrawal verification steps, and account eligibility conditions.

Common Questions About These Terms

These are the questions we get asked most about how these terms work in practice — covering your account rights, wallet rules, and how to raise a dispute.

No. Deposits must come from a wallet registered in your own name. Using another person's DANA, OVO, or GoPay wallet breaks these terms and may trigger an account review.

We notify you via your account dashboard or registered email. If you continue using the platform after that notice, you are considered to have accepted the updated terms.

Contact support through live chat or email and quote your account ID. We will provide your data in line with applicable local law and within a reasonable processing period.

Reach out via live chat or email with your account ID and wallet transaction reference. Our team will review the case and respond with the specific reason for the action taken.

The same terms apply to all accounts. However, access itself depends on local law and eligible regions — use batik168 only where online gaming is permitted under applicable Indonesian law.

No. Each person is allowed one account only. Duplicate accounts are closed without notice, and any pending withdrawals tied to a duplicate account may be withheld pending review.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.